Lubrizol upgrading systems in late October

We are pleased to inform you of some planned changes that will occur within Lubrizol in late October and early November 2011. We will implement SAP'S enterprise resource planning system along with a set of standardized business processes in Latin America for the Lubrizol sites.

 

This improved capability will allow us to meet our customers future business needs with greater speed and efficiency. Our goal is to be able to plan, schedule and monitor the production and distribution of our products with greater efficiency, while also improving our supply chain, customer´s service, order integration and material management.

 

This is another step in our regional approach to globalizing SAP for the Lubrizol organization.

 

As you may know, the previous phases that began mid 2008 have been successfully implemented, and we have been working to optimize the system and processes for our customers and suppliers globally while moving forward with our implementation project in Latin America.

 

We have developed considerable experience in managing these implementations. Since 1998, we have installed SAP at many Lubrizol sites, in numerous regional deployments. Additionally, the experience gained will provide for enhanced execution in Latin America and future regions.

 

We are making the considerable investment and transition to SAP to continue to improve the efficiency and cost-effectiveness of our business processes in order to better meet the needs of

our customers.

 

 

Transition to SAP´s enterprise resource planning system and a set of standardized business processes includes:

 

 

Lubrizol sites in Brazil and México.

 

 

Cutover activities will begin on Friday, October 28, 2011 at 5:00 p.m. (México time) and continue over the weekend through Thursday November 3, 2011.

 

Normal business operations will resume on Thursday, November 3, 2011 at 6:00 a.m. (México time).

 

 

We anticipate a short downtime on material movements during the weekend of cutover. There is the possibility that additional materials might be purchased prior to the November cutover date in an effort to supply customers with product during the cutover downtime.

 

Our new system will enable improved capability for us to provide information and documentation to you electronically.

 

You will see changes in our documentation, mostly formatting changes.

 

 

- Please share these communications with those in your organization who would have an interest.

 

- To ensure shipments and payments are processed correctly, we ask that you reference the new PO number on your invoices and documentation.

 

- All quotations should be submitted with net pricing for materials and services. Taxes should be listed separately.

 

- We value your feedback, and we want to resolve questions or concerns as quickly as possible.

 

- Provide your electronic contact information to your Lubrizol contact representative. This will help us to use new system capabilities to contact you electronically.